Damn British Airways

The flight was cancelled, and we had to rebook. Everything went fine in the end, and we even got a better flight, which is now one hour earlier in NY, and we're landing on JFK instead of Newark. The flight is a little bit earlier than the previous one, and the stay in Heathrow is shorter, so I'm glad it worked out fine.

In the beginning the new flight was only from Sunday, so we would have needed to call the hotel to reschedule our stay, which is not obvious, and we would have to take Monday off when we come back, as we only arrive the next day at 11am. Plus the hotel is not refundable, in case we couldn't go at all. And the flight back would also have been rebooked. Then a bit later there was another flight available, the one we booked now. The flight back is still the same now.

But the problem is, British Airways didn't inform us about it, no mail, no call, no notice whatsoever!! If my girlfriend wouldn't have checked yesterday to see about the check-in, we wouldn't have noticed it until the very last day.

We're going to contact British Airways anyway now to complain.
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That is a shame because I've always had good service from BA in the past.
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I agree with H. BA are just about the best wherever you fly & it's a shame it's tarnished things slightly.

When you complain @ BA, they usually do pull out the stops. GL fella.
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When we went on our Honeymoon to Italy in 2008 we flew with BA, and on the return journey we had just taken off and one of the stewardesses asked if we had just got married and gave us a free bottle of champagne and chocolates.
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I'm back, was quite amazing, gonna post some pictures once I've them ready.
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I was in my yearly cure for my back, returned today again to work, so I'm probably gonna organise the photos next week, then I'm gonna post some.
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Did you complain to BA after all this?
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