True, sometimes seeing gullible people getting drawn into buying junk they don't need can be amusing. But a lot of the time I really have the urge to step in and tell them the truth.
The thing that winds me up the most is when they try to force a copy of Nortons or McAfee onto people buying new systems. Windows 7 comes with Security Essentials and home users really don't need anything else any more.
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So, do you tend not to need security software on Windows 7?
My Dad and his girlfriend got a laptop from PC World last year. They got a good price on it though fortunately. Probably not a very good spec, but it does the job fine. I did instruct them to make sure they didn't buy any extended warranties or anything, but they did end up buying a copy of Norton.
I have heard that Norton is better than it used to be though, and as far as I'm aware, it hasn't caused them any problems.
Regarding PC World, I remember from years back, a topic on a forum somewhere, where someone had a virus which changed their IE homepage, so the computer got taken to PC World where they changed it back for a fee
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