Welcome to the lovely world of the NEW and ?improved? "biased towards buyers" ebay. I recently had a run in with the dispute part of ebay and could not believe how biased towards the buyer the whole site has become. Surely the sellers are the ones who keep the site running. Without them the buyers would not have anything to buy! Right?

In my case I posted an item to the US. The item somehow got held up at customs. The buyer contacted me to say that the item hadn't arrived, so I traced the item with the tracking number and saw it was being held up. So I let the buyer know. But instead of accepting this they filed a dispute, and much like you the amount for the item was instantly frozen in my Paypal account and it was -£65 or something similar. The dispute system is now completely controlled by the actions of the buyer and the seller has hardly any way to argue their point in the process. It is not good. It did eventually arrive and he then lifted the dispute, but for a time I was really worried I was going to lose the money and the item.

Regarding your sale. In my view you sold him the item and it was as stating. It arrived safely to him and in working condition. The fact he hasn't done his homework and discovered it was only designed for a tower case is not your problem and he should not be allowed to dispute it. You should have sold the card using AmiBay. Completely free and most buyers on AmiBay know their stuff so you don't get such hassles.

I hope you can sort this out without losing money on it.
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