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Kin Hell 12:50 13th March 2019
Originally Posted by Stephen Coates:
I just came back from a short holiday to find a card from Hermes lodged in the door, stating 'Parcel in green bin'. I looked in my green bin, and indeed there was a parcel there.
That's gotta be a "First" for "Herpes".
Originally Posted by Stephen Coates:
Its addressed to our address, but to someone whom we've never heard of. Any idea what I should do with it? If I'd been in when the courier called I could have refused it. I can't really drop it back in the post like I could if it was Royal Mail.
Fortunately though there is a return address on the parcel, so I could contact the sender.
RTC
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Stephen Coates 18:03 13th March 2019
I'm pleased to say that the other week, the intended recipient actually called round with the money
. Turns out it was intended for number seventy-something.
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Kin Hell 11:56 30th March 2019
Well I got Herpe'd some weeks back....
Returned some items to Amazon via a Local McColl's shop on the 12/03/19 & Hermes were the Courier doing the pickup.
Amazon received the return @ their Holdings Address on the 26/03/19.... Two frickin weeks dammit....
I could have strapped it to the back of a Stray Dog & probably got a quicker result.
Meh!
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Harrison 12:10 1st April 2019
That is some delay. My only guess is such a company send returns back via palette and it only gets shipped once a full palette is filled. You see Amazon returns pallets for sale online because Amazon don't actually want the hassle of processing the items.
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Kin Hell 23:12 14th April 2019
Not entirely sure that's correct Harrison....It certainly wasn't a Pallet @ the McColl's shop, that's for sure.
I've sent two returns to Amazon since & used Royal Fail,
....cough..... Mail.....
Dropped off @ 11.40am on the way to work & by 2.30pm, had an Email from Amazon saying my refund was in process.
Two day's later, I had another Email saying they had received my return & had refunded my account. - The money showed 3 day's later!
Impressive.
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J T 01:09 15th April 2019
Originally Posted by Harrison:
You see Amazon returns pallets for sale online because Amazon don't actually want the hassle of processing the items.
Really? Seems counterintuitive at first but I guess keeping happy and returning customers is more valuable than time spent (therefore wage cost) on processing minor things.
Still, what a crazy world we live in sometimes, eh?
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Harrison 09:05 21st April 2019
If you look on YouTube there are some whom make a living from these return palettes and film unboxing them. There is a lot of junk included but these people seem to sell it at places like car boots and market stalls so work involved to get their money back.
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Stephen Coates 18:59 21st April 2019
I've seen quite a few 'Recommended' videos crop up on YouTube with titles like "Amazon returns pallet unboxing". Don't think I've ever watched one, but I have seen such pallets for sale.
I can certainly understand why they would want to just get rid of low-value returns like that.
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Harrison 22:55 28th April 2019
Exactly, especially if the packaging has been broken, opened or items used. More hassle than the amount they could hope to get reselling as open box or B grade as they would need to employ someone to check, repackage, write reports etc.
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Stephen Coates 01:16 1st June 2020
Royal Mail refund time again.
379 days ago I sent a complaint letter to an unreliable private business. Recently they revealed that they never received it
. I attempted to put a claim in on Royal Mail's website but it said you can only claim up to 80 days after the item was posted.
I guess that will save Harrison and co some stamps.
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